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Terms of Use

Last updated: 6 October 2026

These terms apply to your use of oakai.online (the “Site”) and the AI chat widget on it (the “Widget”). The Site is operated by OakAI FZ-LLC, Licence No. 47025318, VUNE1678, Compass Building, Al Hulaila Industrial Zone-FZ, Ras Al Khaimah, UAE (“OakAI”, “we”, “us”). By using the Site you agree to these terms. If you do not agree, please do not use it.

1. What the Site is

The Site describes what we do: custom software, analytics and reporting systems, and AI assistants. It is for information. Nothing on it is an offer, a quotation or a promise to supply anything.

Booking a free consultation or sending the contact form starts a conversation. It does not create a contract. Work for a client starts only under a written agreement, signed by both sides, that sets the scope, price and timeline. If that agreement and these terms conflict, the agreement prevails.

2. Information on the Site

We try to keep the Site accurate and current, but we do not guarantee it is complete or up to date. Descriptions of projects and results are examples from specific clients and circumstances. They are not a promise that you will get the same outcome.

Names and marks of other companies and products (for example Uber, Yango, WhatsApp, Telegram, Bitrix24, OpenAI, Google) belong to their owners. We use them only to describe what we integrate with. It does not mean they endorse us or are affiliated with us.

3. Using the Site

You agree not to:

  • break the law or infringe the rights of others through the Site;
  • try to gain unauthorised access to the Site, our servers or other users’ data, scan or test their security without our written permission, or introduce malicious code;
  • overload or disrupt the Site, for example with automated or excessive requests;
  • scrape the Site on a large scale or copy it to build a competing product;
  • submit false information, pretend to be someone else, or enter other people’s personal data without their permission.

We may restrict or block access if you breach these terms or if the law requires it.

4. The AI chat widget

The Widget is an AI assistant. It answers general questions about OakAI and our services.

  • Its answers are generated automatically and can be incomplete or wrong. They are not professional, legal, financial or technical advice, and they are not a commitment by OakAI. For anything that matters, confirm with a person at hello@oakai.online.
  • Messages you type are processed by us, sent to OpenAI (United States) to generate replies, and copied to a Telegram bot run by us, where our team may read the conversation and reply to you, as described in the Privacy Policy. Please do not enter sensitive personal data, passwords, payment details or confidential information about third parties.
  • Do not use the Widget to get content that is unlawful, abusive or meant to attack the service, for example by trying to override its instructions.

5. Intellectual property

The Site’s text, design, graphics, code, logos and other materials belong to OakAI or its licensors and are protected by law. You may view the Site and share links to it. You may not copy, republish, modify or build on its content without our written permission, except where the law allows it.

If you send us information through the form, the Widget or by email, you remain its owner. You give us permission to use it to respond to you, as described in the Privacy Policy.

The Site may link to third-party sites. We do not control them and are not responsible for their content or practices.

7. Availability

We provide the Site and the Widget as they are and as available. We may change, suspend or remove any part of them at any time, and we do not promise uninterrupted or error-free operation.

8. Disclaimer and limitation of liability

To the maximum extent permitted by law:

  • we give no warranty that the Site or the Widget is accurate, fit for a particular purpose or free of errors or harmful components;
  • we are not liable for indirect or consequential loss, loss of profit, revenue, data or business opportunity arising from your use of, or inability to use, the Site or the Widget, or from relying on its content or the Widget’s answers;
  • our total liability for any claim relating to the Site or the Widget is limited to USD 100.

None of this excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or intentional wrongdoing, or any rights you have as a consumer under mandatory law of your country. These limits do not apply to anything we agree with you in a separate written contract for services.

9. Privacy and cookies

How we handle personal data is described in the Privacy Policy and the Cookie Policy.

10. Changes

We may update these terms. The date at the top shows the current version, and the new version applies from the date it is published. If you keep using the Site after that, you accept the updated terms.

11. Governing law and disputes

These terms and any dispute connected with the Site or the Widget are governed by the laws of the Emirate of Ras Al Khaimah and the federal laws of the United Arab Emirates applicable there.

Before starting formal proceedings, please contact us at hello@oakai.online so that we can try to resolve the matter in good faith. If that does not work, the courts of Ras Al Khaimah, UAE, have jurisdiction.

If you are a consumer, this clause does not take away any right you have under mandatory law of your country of residence, including the right to bring a claim in your local courts where that law gives you that right.

12. General

If a provision of these terms is found invalid, the rest remains in force. Our failure to enforce a right is not a waiver of it. These terms are written in English, and the English text prevails over any translation.

13. Contact

OakAI FZ-LLC, VUNE1678, Compass Building, Al Hulaila Industrial Zone-FZ, Ras Al Khaimah, UAE
hello@oakai.online